Delivery & Order
How much does delivery cost?
For orders shipped to the United States, delivery costs and free-delivery eligibility depend on your order value. Available options and the exact charge are shown in USD at checkout before payment.
How do I track my package?
Use the tracking details provided when your order ships. You can also visit Track My Order or contact our team if you need help.
Cancellation & Return
How do I modify my order?
To modify your order, please send us an email within 24 hours of your purchase. After this time, we will not be able to modify it.
How do I cancel my order?
To cancel your order you must send an email within 24 hours of your purchase so that we can cancel it without costs.
How to return an item?
To return an item, it must not have been used before and returned in its original packaging. A return form must be sent to us by email. You will find this form in our usage policies.